These Terms & Conditions govern purchases from Eugene’s Vintage Christmas Ornaments through https://eugenecom.net. Please read them before placing an order.
1. Acceptance of Terms
By accessing this website or placing an order, you agree to these Terms & Conditions and the policies linked from them. If you do not agree, please do not place an order. These terms apply together with any rights that cannot lawfully be excluded under applicable consumer-protection law.
2. About the Store
Eugene’s Vintage Christmas Ornaments is an independent online store specializing in vintage and collectible Christmas ornaments and related holiday decorations. Many products are unique or one-of-a-kind vintage pieces, so availability is limited and an item may not be replaceable once sold.
3. Vintage & Collectible Items
All items sold are authentic vintage or collectible ornaments unless explicitly described otherwise. Because these items are decades old, minor signs of age, manufacturing variations, wear, or previous restoration may be present.
Natural age-related wear, patina, variations in hand-finishing, and manufacturing differences are normal characteristics of vintage collectibles and are not automatically defects. Customers should purchase vintage items with the understanding that they are not newly manufactured goods.
4. Product Authenticity, Condition & Restoration
We assess and describe each item in good faith based on its visible characteristics, history when known, and our experience with vintage ornaments. We do not claim that every product is factory-original, untouched, unrestored, or in perfect condition.
Some vintage ornaments offered by the store may have been professionally restored. Depending on the individual item, restoration may include appropriate conservation, repair, re-silvering, repainting, or other restoration work. Restoration preserves or improves an item’s condition or presentation; it does not make the item historically factory-original.
When an item has been restored by us and that fact is material to its condition, the restoration should be disclosed in the individual product listing. Significant flaws, damage, repairs, or restoration relevant to the purchase should be described and/or visible in the product photographs.
5. Product Descriptions and Photographs
We make reasonable efforts to present descriptions, measurements, colors, condition details, and photographs accurately. Photographs form an important part of the description of each vintage item. Customers should carefully review the complete description and all photographs before purchasing and contact us with any questions before ordering.
Colors and scale may vary slightly because of lighting, photography, screen settings, and handmade or historical manufacturing variations. Measurements may be approximate. An accessory, stand, hook, or display material shown in a photograph is included only when the listing says it is included.
6. Pricing and Currency
Store prices are denominated in United States dollars (USD), unless explicitly stated otherwise. Prices may change before an order is placed, but the product price confirmed at checkout will apply to that order. Shipping charges and any applicable taxes or other charges are shown separately when available.
7. Orders and Payment
Submitting an order is an offer to purchase. An order is accepted when payment is successfully authorized and we confirm the order, subject to product availability and verification. We may contact you if information is incomplete or if an obvious pricing, inventory, or description error is discovered.
Payment must be made through a payment method offered at checkout. We do not store complete payment-card details on this website. If an order cannot be fulfilled, we will cancel it and arrange the appropriate refund.
8. Shipping
We ship worldwide except to Ukraine, Russia, and Belarus. Shipping availability remains subject to a complete and valid delivery address, carrier service, and any destination restrictions. Current handling, tracked-shipping, combined-shipping, and estimated-delivery information is available in our Shipping Policy.
Delivery estimates are estimates rather than guaranteed delivery dates unless a specific written guarantee is expressly provided. Customers are responsible for entering a complete and accurate shipping address.
9. Customs, Duties and Import Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, handling fees, or similar destination-country charges. When applicable, these charges are the buyer’s responsibility and are not included in the product price or shipping charge unless checkout or the individual listing explicitly states otherwise. Customs processing may affect delivery time.
10. Returns and Refunds
Returns, exchanges, eligibility periods, and refunds are governed by our Return & Refund Policy. Please review that policy before purchasing. Any mandatory consumer rights under applicable law remain unaffected.
11. Damaged Shipments
We carefully package fragile ornaments. If an item arrives damaged, contact us promptly within the period stated in the Return & Refund Policy and retain the item and all original packaging. We may request clear photographs of the item, parcel, and packaging so that we can assess the damage and, where applicable, support an insurance or carrier claim.
12. Intellectual Property
Unless otherwise stated, the website design, store branding, original text, product photographs, and other original site content belong to Eugene’s Vintage Christmas Ornaments or are used with permission. They may not be copied, republished, or used commercially without prior written permission. Ownership of a purchased ornament does not transfer rights in the store’s photographs or website content.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Eugene’s Vintage Christmas Ornaments is not liable for indirect, incidental, or consequential losses arising from use of the website or purchase of an item. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded. For any direct claim relating to a product, our liability will not exceed the amount paid for that product, except where applicable law requires otherwise.
14. Contact Information
Questions about these Terms & Conditions, an item, or an order can be submitted through our Contact page. We encourage customers to contact us before purchasing if they need clarification about an item’s age, condition, restoration, photographs, shipping, or other listing details.
Disclaimer
This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. Therefore, you will see "WESTERN BID" listed as the payee on your PayPal account and credit card statement